Privacy Policy for Martins Electrics Ltd

Martins Electrics Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains what information we collect, how we use it, your rights under applicable data protection laws (including the UK GDPR and related data protection legislation), and how you can contact us.

1. Who We Are

Martins Electrics Ltd
Studio 125, Trident Court
1 Oakcroft Road
Chessington, Surrey KT9 1BD
Email: office@martinselectrics.com
Tel: 020 3876 9169

We are the data controller responsible for your personal data collected via this Website.

2. Information We Collect

We collect personal data that you voluntarily provide when you contact us or use our services. This may include:

Contact Information: name, email address, telephone number
Message Content: any information you include in enquiries or messages
Technical Data: IP address, browser type and version, device information, and pages visited (via cookies/log files)

We only collect personal information that is necessary for the purposes explained below.

3. How We Use Your Information

We process your personal data for the following lawful purposes:

To respond to your enquiries and provide services
To improve our Website and customer service
To fulfil contractual obligations
To comply with legal and regulatory requirements
Where necessary for our legitimate interests (e.g., running our business, improving our Website, fraud prevention)

We will not process your personal data for purposes other than those stated without your consent.

4. Legal Basis for Processing

Under the UK GDPR, we rely on one or more of the following legal bases:

Contractual necessity – to provide services you have requested
Consent – where you have given clear consent for us to process your personal data
Legitimate interests – where processing is necessary for business operations and your rights don’t override those interests
Legal obligation – where required to comply with law

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Website. A cookie is a small file placed on your device that helps us recognise repeat visitors and improve site performance.

Types of cookies we use:

Essential cookies: necessary for core functions (e.g., page navigation)
Analytics cookies: to understand how our Website is used

You can control cookies through your browser settings. Disabling cookies may affect Website functionality.

6. Sharing Your Personal Data

We do not sell or rent your personal data. We may share your data with:

Service providers who help us operate the Website (e.g., hosting, email systems)
Legal authorities, where required by law
Third party contractors acting on our behalf

All third parties are required to protect your data and use it only for authorized purposes.

7. International Transfers

If we transfer your personal data outside the UK or EEA, we will safeguard it using appropriate safeguards (such as standard contractual clauses).

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law.

9. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Rectify inaccurate or incomplete data
Erase your personal data in certain circumstances
Restrict or object to processing
Data portability where applicable
Withdraw consent at any time

To exercise these rights, contact us using the details below.

10. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or damage.

11. Links to Other Websites

Our Website may contain links to external sites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or practices. You should review the privacy policies of those websites directly.

12. Changes to This Privacy Policy

We may update this policy from time to time. The “Last Updated” date at the top will reflect the latest version. Your continued use of the Website after changes signifies acceptance.

13. Contact Us

If you have questions about this policy or want to exercise your data protection rights, please contact:

Martins Electrics Ltd
Email: office@martinselectrics.com
Tel: 020 3876 9169